Monday - Friday8:00 - 16:30
OfficeFerhadija 27, 71000 Sarajevo

Impartiality, confidentiality
and objectivity policy

Key business values in VERLAB are: impartiality and independence, confidentiality, professionalism, objectivity, security, reliability, excellence and orientation to human potential. VERLAB has recognized the significance of assuring impartiality, confidentiality and objectivity in providing services within the framework of registered activities for clients and therefore it is continuously being taken care that all activities are performed in order to protect impartiality and objectivity of provided services, as well as the confidentiality of data resulted from such.

VERLAB’s management does not allow commercial, financial or other pressures to compromise the impartiality, objectivity and confidentiality of activities carried out within VERLAB

and independently in carrying out all activities based on professional rules and objective indicators in accordance with the regulations.

In VERLAB all data, information and knowledge obtained during the course of business and its business relationship with interested parties are treated as a business and professional secret.

VERLAB’s staff is informed through the quality management system about the importance of impartiality, objectivity and confidentiality of data and conflicts of interest and they have obliged to adhere to measures to prevent these phenomena. They are also obliged to keep information on business secrets in accordance with the applicable Rules of Procedure and the Code of Ethics.



Metrology Laboratory, appointed by the Institute of Metrology of Bosnia and Herzegovina, to provide verification/inspection services for medical devices with measuring function.

Accredited inspection body according to the requirements of the standard BAS EN 17020 by the Institute for Accreditation of Bosnia and Herzegovina (BATA).

Quality management system certified according to the requirements of the BAS EN 9001 standard by Bureau Veritas (UKAS Management Systems).

Authorized technical service for dental radiology by State regulatory agency for ionizing and nuclear safety.

VERLAB d.o.o. SarajevoOffice
Ferhadija 27,
71000 Sarajevo
Bosnia and Herzegovina

ID No: 4201943670005
Tax No: 201943670005
Bank Account No.:1610000112180026
(Raiffeisen bank)

OUR LOCATIONSWhere to find us?

Working Hours:
Mon – Fri, 08:00 – 16:30

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Your  proposals and suggestions for improvement

All interested parties have the right to submit proposals and suggestions for improvement, objections or complaints to any segment of our work via e-mail:, and the manner of handling negotiations / complaints is in accordance with the procedure VL-PR-12 . General business conditions are available here.

© Copyright 2014 by Verlab d.o.o. Sarajevo. All rights reserved.